Effective Date: April 10, 2026
Karkadi LLC ("Karkadi," "we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, store, and share information when you use our website at karkadi.com and our AI monitoring and testing services.
Account and contact information. Name, email address, company name, job title, and other information you provide when booking a consultation, subscribing to a plan, or contacting us.
AI interaction data. Chatbot responses, AI agent outputs, and test results generated during the course of testing and monitoring services you have authorized.
Billing information. Payment details are collected and processed by Stripe. We do not store full credit card numbers on our systems.
Usage data. IP address, browser type, device information, pages visited, and interaction patterns collected automatically when you use our website.
Communications. Emails, messages, and other correspondence you send to us.
We do not use customer data or AI interaction data to train machine learning models.
We share data only with the following categories of service providers, solely to operate our services:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and subscription management |
| Supabase | Data storage and application infrastructure |
| Resend | Transactional email delivery |
| HubSpot | Customer relationship management |
| Langfuse | AI observability and monitoring infrastructure |
We do not sell, rent, or trade personal information to third parties for marketing or advertising purposes.
Karkadi LLC is based in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
Where required by applicable law, we rely on standard contractual clauses or other lawful transfer mechanisms. See our Data Processing Addendum for additional detail.
We retain data for as long as necessary to provide our services and fulfill the purposes described in this Policy. Specifically:
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Our website uses essential cookies for basic functionality (such as language preference). We do not use third-party advertising cookies. Analytics, if implemented, use anonymized or aggregated data where possible.
We implement reasonable technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and secure infrastructure. No system is completely secure, and we cannot guarantee absolute security.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website at least 14 days before taking effect. Continued use of our services after changes take effect constitutes acceptance.
For privacy-related questions or requests:
Karkadi LLC
Email: [email protected]